TERMS AND CONDITIONS
Last update: 22 SEP 2023
Please read these Terms and Conditions ( “Terms”, “Terms and Conditions”) carefully before using the medhealth.com.my website (the “Service”), operated by MJ Preventive Healthcare ( “us”, “we” or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
PAYMENT TERMS
Once you have selected a product or services that you wish to order from the website, you will then be shown the charges you must pay including taxes, if applicable, and any applicable delivery charges. Customers will pay for the order in full at the time of ordering. We accept payment via payment gateway (Kiplepay). We shall not be liable for any credit card fraud. Please note that we do not receive cash on delivery. Full payment in respect of an order must be made upon placing of the order. If your payment cannot be processed, the order will not be accepted.
RETURNS
Unless otherwise specified, any purchases from medhealth.com.my are not returnable after purchase. In the scenario of an unforeseen error from our end (eg: damaged, faulty or wrong product delivered to the buyer, we will bear the returning shipping fee. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
REFUNDS
Unless otherwise specified, any purchases from medhealth.com.my are not refundable after purchase. In the scenario of an unforeseen error from our end eg: damaged, faulty or wrong product delivered to the buyer, we will deliver your ordered item to you once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the delivery of your well, correctly ordered item.
SHIPPING
In the scenario of an unforeseen error from our end eg: damaged, faulty or wrong product delivered to the buyer, we will bear the returning shipping fee. Shipping costs are non-refundable. If you have received a refund, the cost of return shipping will be deducted from your refund. If anything is unclear or you have more questions feel free to contact our customer support team +6012-5121499.
NO LIABILITY
Subject to applicable law, including with respect to liability for personal injury or non-waivable statutory rights under Malaysia law, in no event shall the Company or its officers, directors, employees, shareholders or agent be liable to the user with respect to use of the sites, the content or the materials contained in or accessed through the sites.
FORCE MAJEURE
We shall not be liable for any delay or failure in delivery caused by or resulting from acts of God, flood, accident, riot, fire, war, strikes and other causes beyond our control.
DISCLAIMER
The content provided on this website, including text, graphics, images, and any other material, is intended for informational and educational purposes only and is not meant to substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional regarding any medical conditions or treatment options.
The information contained on this website should not be used as a replacement for a consultation or visit to a healthcare professional. Always seek the advice of your physician or another qualified health provider with any questions you may have concerning a medical condition.
All medical treatments have potential risks, and this should be discussed with your healthcare professional. The information provided on this site should not be considered as a comprehensive guide to possible treatments but as an introduction.
This website may contain links to external sites. We are not responsible for the content of any third-party website and do not make any representations regarding the content or accuracy of materials on such sites. Linking to external sites does not constitute an endorsement of the content or any products or services offered.
MEDICAL GUIDELINE
Individualized Treatment: Always recognize that every individual is unique. Treatments that may work for one person might not work for another due to various factors, including health status, genetics, and lifestyle.
Consultation First: Before undergoing any treatment, it is imperative to have an in-depth consultation with a healthcare provider who can offer guidance tailored to individual needs.
Continuous Monitoring: If undergoing prolonged treatment, regular check-ups and monitoring are recommended to ensure there are no adverse reactions and that the treatment remains effective.
Ethical Standards: All treatments provided or mentioned on this website adhere to strict ethical and professional standards to ensure the safety and well-being of patients.