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Terms & Conditions

Terms & Conditions

Last update: 1 st July 2020

Please read these Terms and Conditions ( “Terms”, “Terms and Conditions”) carefully before using the

healthlah.com website (the “Service”), operated by MJ Preventive Healthcare ( “us”, “we” or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these

Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part

of the terms then you may not access to the Service.

Payment Terms

Once you have selected a product or services that you wish to order from the website, you will then be

shown the charges you must pay including taxes, if applicable, and any applicable delivery charges.

Customer will pay for the order in full at the time of ordering. We accept payment via payment gateway

(Kiplepay). We shall not be liable for any credit card fraud. Please note that we do not receive cash on

delivery.

Full payment in respect of an order must be made upon placing of the order. If your payment cannot be

processed, the order will not be accepted.

Returns


Unless otherwise specified, any purchases from healthlah.com are not returnable after purchase.

In the scenario of an unforeseen error from our end (eg: damaged, faulty or wrong product delivered to

the buyer, we will bear the returning shipping fee. To be eligible for a return, your item must be unused

and in the same condition that you received it. Your item must be in the original packaging. Your item

needs to have the receipt or proof of purchase.

Refunds

Unless otherwise specified, any purchases from healthlah.com are not refundable after purchase.

In the scenario of an unforeseen error from our end eg: damaged, faulty or wrong product delivered to

the buyer, we will delivery your ordered item to you once we receive your returned item, we will inspect

it and notify you that we have received your returned item. We will immediately notify you on the

delivery of your well, correct ordered item.

Shipping

In the scenario of an unforeseen error from our end eg: damaged, faulty or wrong product delivered to

the buyer, we will bear the returning shipping fee. Shipping costs are non-refundable. If you have

receive a refund, the cost of return shipping will be deducted from your refund.

If anything is unclear or you have more questions feel free to contact our customer support team +6012-

5121499.

NO LIABILITY

Subject to applicable law, including with respect to liability for personal injury or non-waivable statutory

rights under Malaysia law, in no event shall the Company or its officers, directors, employees,

shareholders or agent be liable to the user with respect to use of the sites, the content or the materials

contained in or accessed through the sites.

FORCE MAJEURE

We shall not be liable for any delay or failure in delivery caused by or resulting from acts of God, flood,

accident, riot, fire, war, strikes and other causes beyond our control.